General Terms of Use for the “NA POTI” Mobile Application

1.    Introductory provisions

With these General Terms of Use for the “NA POTI” Mobile Application (hereinafter: the “General Terms”), PETROL, Slovenska energetska družba, d.d., Ljubljana, Dunajska cesta 50, 1000 Ljubljana, registration no.: 5025796000, VAT ID No.: SI80267432, registered with the District Court in Ljubljana, nominal capital EUR 52,240,977.04 (hereinafter: PETROL), lays down the obligations, rights and terms of use for the “NA POTI” Mobile Application (hereinafter: the “Mobile Application”).

These General Terms apply to any upgrades and/or new versions and/or any other changes to the Mobile Application.

If the Mobile Application User wishes to use a physical or virtual Petrol Club Loyalty Card or a physical Petrol Club Loyalty Payment Card (hereinafter jointly: “PETROL Club Cards”) or a Silver or Grey Business Card (hereinafter: “Petrol Business Payment Card”), they must be the holder of one of these cards or a user of a Petrol Business Payment Card. The terms governing the use of the Petrol Club Loyalty Payment Card, the Petrol Club Loyalty Card or the Petrol Business Payment Card are governed by the respective General Terms of use for the Petrol Club Cards. The General Terms of Use for the Petrol Club Loyalty Card, the General Terms of Use for the Petrol Club Loyalty Payment Card and the General Terms of Use for the Petrol Business Payment Card are available at www.petrol.si and are to be taken together with these General Terms, and these General Terms supplement the General Terms of the Petrol Club Cards.

These General Terms of Use for the “NA POTI” Mobile Application are published on the website www.petrol.si.

2.    Definitions

The individual terms used in these General Terms have the following meanings:

Mobile Application Users may be natural persons who are at least 15 years of age and who have partial or full legal capacity and who obtain or use goods, services or digital content through the Mobile Application for purposes outside their professional or gainful activity (i.e. Consumers) and legal or natural persons who obtain or use goods, services or digital content through the Mobile Application for the purposes of their professional or gainful activity (i.e. non-Consumers), provided that certain rights set out in these General Terms of Use shall only apply to Mobile Application Users who are Consumers, as expressly defined in these General Terms of Use. 

Consumer or Consumer User is, in accordance with the applicable consumer protection legislation, a natural person who obtains or uses goods, services and digital content for purposes outside their professional or gainful activity (hereinafter also referred to as the “Consumer or Consumer User”).

Smartphone or Tablet, for the purposes of these General Terms, means a device that allows the installation and operation of advanced applications not normally supported by conventional phones. Smartphones or tablets provide more advanced internet access, multitasking, connectivity and the ability to use advanced features.

The Mobile Application allows Users to make payments for goods, services and digital content at PETROL points of sale or to purchase certain goods, services and digital content from the PETROL range remotely. The range of goods, services and digital content that can be paid for or purchased through the Mobile Application is displayed in the Mobile Application. PETROL is the provider and holder of rights on the Mobile Application.

Registration means only the first entry in the database, where the User enters the required information, gives consent to the General Terms and confirms familiarity with their contents. This creates their “‘Moj Petrol’ User Account” (hereinafter: the “User Account”).

Logging in means that all the necessary information is already entered in the database, that the User’s email address is already confirmed in the database (activated) and that the User Account has already been created. For each further insight into the transactions, only an email address and password must be entered into the Application, and the User can subsequently change the password if so desired.

“MOJ PETROL” Portal is an online portal that provides Users with an overview of financial and card transactions and other benefits of PETROL. The General Terms of Use for the “MOJ PETROL” Portal and the Mobile Application, governing the use of the “Moj Petrol” Account, are available at the following link: https://www.petrol.si/gdpr/seznam-splosnih-pogojev.

The MOJ PETROL Mobile Application provides Users with similar functionality to the “MOJ PETROL” Online Portal, in particular: overview of operations with Petrol, transaction history, receipts received, meter readings, meter reading reporting, monitoring of PETROL eShop orders, etc.

Associating Business Operations is the process of associating a User Account with the customer information.

Customer Data is all data related to the contractual relationship of the customer with PETROL (electricity, natural gas, Petrol Club Loyalty Card, Petrol Club Loyalty Payment Card, eShop orders, KOEL orders, LPG orders, other personal data of the customer).

Petrol Club Member is a natural person who is a holder of a valid Petrol Club Loyalty Card or Petrol Club Loyalty Payment Card and who is thus able to collect and redeem Golden Points and receive other benefits, and to deposit and obtain credit on their Petrol Club Account in accordance with the relevant General Terms of use for the Petrol Club Cards.

Petrol Club Account represents information about the Petrol Club Member on which all benefits acquired and credit of the Petrol Club Member are credited.

Credit is money deposited or received by the holder of a Petrol Club Loyalty Card or Petrol Club Loyalty Payment Card as a benefit from the issuer on a Petrol Club Loyalty Card or a Petrol Club Loyalty Payment Card and used for payment at points of sale of the issuer, as stipulated in the General Terms of Use for the Petrol Club Loyalty Card and the General Terms of Use for the Petrol Club Loyalty Payment Card.

Petrol Business Payment Card, which also includes a Silver Business Card and a Grey Business Card, is a payment instrument used by users of these cards to purchase goods, services and digital content through cashless transactions at authorised points of sale. The Card is the property of the Issuer. 
Silver Business Card is a type of Petrol Business Payment Card intended for companies to pay for fuel and the full range of goods, services and digital content at Petrol’s points of sale. It is issued in the name of the customer, i.e. a legal or natural person who carries out an economic activity and has a contract with the issuer for the use of Petrol Business Payment Cards, or in the name and surname of a User who is a person authorised by the customer to use this Business Payment Card. It is used as a payment method in the “NA POTI” Mobile Application, whereby the payment for services is determined by the terms of the card.

Grey Business Card is a type of Petrol Business Payment Card intended for companies primarily to pay for fuel at Petrol points of sale and for the payment of other goods and services as applicable to the selected type of Grey Business Card. It is issued to the registration number of the customer’s vehicle or some other designation at the choice of the customer, who carries out an economic activity and has a contract with the issuer for the use of Petrol Business Payment Cards. It is used as a payment method in the Mobile Application, whereby the payment for services is determined by the terms of the card.

Online or Mobile Store is a digital application distribution method designed to provide or install software applications for Users and to allow mobile applications to be downloaded to smartphones.

Mobile Application Password allows Mobile Application login and is defined by the User but can be replaced by biometric login (depending on the User’s settings).

Tokenisation (in e-commerce) - conversion or encryption of sensitive data into a secure token form. In the Mobile Application, this technical process is performed for the purpose of encrypting the information of some of the available payment methods. More information is available at: https://www.bsi.si/placila-in-infrastruktura/nacionalni-svet-za-placila/e-novice/e-novice-nacionalnega-sveta-za-placila-avgust-2016/tokenizacija-narediti-vsa-karticna-placila-varnejsa.

The Payment Gateway allows payments with the most common credit and debit cards, such as MasterCard and Visa.

The mBills Mobile Wallet (hereinafter: “mBills”) is a product that enables the issuance and storage of electronic money and the provision of payment services. It is an open mobile payment platform based on a mobile wallet. The electronic money stored in the mBills Mobile Wallet is issued by MBILLS d.o.o. 

A QR Code is an optically machine-readable representation of data relating to the object to which it is bound. It can be a matrix or a two-dimensional barcode (such as a QR code, EAN code or other unique identifier) used by PETROL to label goods, services and digital content at the points of sale that can be purchased through the Mobile Application.

FRESH stands for freshly prepared food and beverages, displayed in the Hip Shopping section of the Mobile Application.

Hip Shopping section is a section in the Mobile Application that displays all prod